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Contact Us
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Anna DelaneyOSEmadisondiocese.orgDirector of Safe Environment
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CJ Grahnvictimassistancemadisondiocese.orgVictim Assistance
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Local Administrators Resources
The following one page document discusses the essential duties/actions taken by local administrators in their organizations to effectively manage their users.
The documents below discuss/show how to do common functions for a local administrator. Please print them or access them as you wish from this location.
- Verifying a User has completed their requirements in Virtus
- Reviewing and Releasing a background check in Fastrax
- Changing the type of background check in Fastrax
- Prompting a background check thru Virtus
- Resetting a User Password in Virtus
- Changing a user's primary location or email in Virtus
- Adding additional credit or MVR after the main background has processed
- Running Compliance Reports
Link for websites you, as an administrator, will commonly use: -
Volunteer and Employee Resources for your Use
As a Safe Environment Local Administrator, you will assist folks in completing the Safe Environment requirements. Please reference the two documents below for how to ask individual sto sign up as a new user. Please ask your users to complete this in one sitting. It should take approx. 1-1/2 hours to complete. (please request the complete it in no more than one week)
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Technical Support
Diocesan Support:
Anna Delaney: 608-821-3149 or [email protected]
Victims Assistance 608-821-3016 or [email protected]
Virtus Online:
For technical support please, toll-free number, 1-888-847-8870 weekdays between 8-5 pm.
Fastrack Online
Please call Customer Support Services: (800) 325-3609 ext. 3083, weekdays between 9-7pm -
Communications
Please reference the following recent communications to Local Administrators.
- New Updates and Features in Virtus 2.23.22
- Make sure the Circle of Grace is on your calendar!- 8.17.21
- New Virtus Homepage for our users- 5.6.21
- Review of Volunteers and Employees - 3.19.21
- Updates to Background checks- 2.18.21
- This week! -Deadline for SE Children's Curriculum- 11.24.20
- Reporting Children's Curriculum Numbers- 10.26.20
- It's Children's Curriculum time -9.25.20
- Children's Curricumum for Fall -8.18.20
- System Change in Virtus and New Website for Local Admins -07/27/2018
- Virtus Workflow Change -06/01/2018