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Contact Us
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Anna DelaneyOSEmadisondiocese.orgDirector of Safe Environment
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CJ Grahnvictimassistancemadisondiocese.orgVictim Assistance
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Local Administrators Resources
The following one page document discusses the essential duties/actions taken by local administrators in their organizations to effectively manage their users.
The documents below discuss/show how to do common functions for a local administrator. Please print them or access them as you wish from this location.
- Verifying a User has completed their requirements in Virtus
- Reviewing and Releasing a background check in Fastrax
- Changing the type of background check in Fastrax
- Prompting a background check thru Virtus
- Resetting a User Password in Virtus
- Changing a user's primary location or email in Virtus
- Adding additional credit or MVR after the main background has processed
- Running Compliance Reports
Link for websites you, as an administrator, will commonly use: -
Volunteer and Employee Resources for your Use
Please use the resources below, as printable handouts for users in your organization who need to complete the Diocesan Safe Environment requirements. These documents walk them through creating a Virtus Account, reviewing the Diocesan Required Documents, and working on the Protecting God's Children training and then, finally, filling in information about a background check. Please ask your users to complete this in one sitting. It should take approx. 1-1/2 hours to complete.
- Complete Safe Environment-Quick Sheet to fill in with parish/school info
- Completing the Diocesan Safe Environment Requirements- English
Please reference the following documents to follow up on specific areas of the Safe Environment program, that your Virtus users are missing and/or need to update: -
Technical Support
Diocesan Support:
Anna Delaney: 608-821-3149 or anna.delaney@madisondiocese.org
Victims Assistance 608-821-3016 or victimassistance@madisondiocese.org
Virtus Online:
For technical support please, toll-free number, 1-888-847-8870 weekdays between 8-5 pm.
Fastrack Online
Please call Customer Support Services: (800) 325-3609 ext. 3083, weekdays between 9-7pm -
Communications
Please reference the following recent communications to Local Administrators.
- New Virtus Homepage for our users- 5.6.21
- Review of Volunteers and Employees - 3.19.21
- Updates to Background checks- 2.18.21
- This week! -Deadline for SE Children's Curriculum- 11.24.20
- Reporting Children's Curriculum Numbers- 10.26.20
- It's Children's Curriculum time -9.25.20
- Children's Curricumum for Fall -8.18.20
- System Change in Virtus and New Website for Local Admins -07/27/2018
- Virtus Workflow Change -06/01/2018