-
Local Administrators Resources
The following one page document discusses the essential duties/actions taken by local administrators in their organizations to effectively manage their users.
The documents below discuss/show how to do common functions for a local administrator. Please print them or access them as you wish from this location.
- Verifying a User has completed their requirements in Virtus
- Reviewing and Releasing a background check in Fastrax
- Changing the type of background check in Fastrax
- Prompting a background check thru Virtus
- Resetting a User Password in Virtus
- Changing a user's primary location or email in Virtus
- Adding additional credit or MVR after the main background has processed
- Running Compliance Reports
Link for websites you, as an administrator, will commonly use: -
Volunteer and Employee Resources for your Use
lease use the resources below, as printable handouts for users in your organization who need to complete the Diocesan Safe Environment requirements. This document walks them through creating a Virtus Account, reviewing the Diocesan Required Documents, filling in information about a background check, and going through the online training. Please ask your users to complete this in one sitting. It should take approx. 1-1/2 hours to complete.
- Completing the Diocesan Safe Enviornment Requirements- Spanish
- Completing the Diocesan Safe Environment Requirements- by Virtus
And, if needed in following up with your users, if they are missing the SE video training: -
Technical Support
Diocesan Support:
Cheryl Splinter: 608-821-3016 or cheryl.splinter@madisondiocese.org
Anna Delaney: 608-821-3149 or anna.delaney@madisondiocese.org
Virtus Online:
For technical support please, toll-free number, 1-888-847-8870 weekdays between 8-5 pm.
Fastrack Online
Please call Customer Support Services: (800) 325-3609 ext. 3083, weekdays between 9-7pm -
Communications
Please reference the following recent communications to Local Administrators.