You can initiate a Remote Support session with a Diocese of Madison support representative simply by following these 5 easy steps!
#1 Click on here to download the Remote Support program
#2 Click on "Open"
#3 Wait for the file to download. This may take several minutes.
Then Double Click on the file (as shown below)
#4 Click on "Run"
#5 You should see a screen similar to this one
When you do, please call your Diocese of Madison support representative, and give that person both the 9 digit ID number, and the 4 digit password.
If you do not know who to contact for support, please call ComputerSupport at 608-821-3094.
#3 If you have a Mac please click here to download remote support program